Return / Exchange Policy

MONEY BACK GUARANTEE - SHOP WITH CONFIDENCE

All STdwellers Wedding Bands come with a 30 Day Money Back Guarantee plus a 3 Years Warranty. We’re proud of our products and strive to ensure you are completely satisfied with your order, so if there are any issues, let us know straight away and we’ll look after you.

 

Return Policy

STdwellers is dedicated to delighting you with your jewelry purchase and our services. Customer satisfaction is our top priority. If you are unsatisfied with your purchase for any reason, you may return your item within 30 days of Purchase. NO QUESTION WILL BE ASKED. Please Contact us to proceed Return.

  • Returns and exchanges are permitted within 30 days from the purchase date for jewelry.
  • - Jewelry must be in unused Condition with all original certificates and accessories as it was delivered.
  • -Item must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions, and warranties, as applicable, must be included with the return or exchange of an item
  • Returns not allowed on customized jewelry, special order, and engraved items.
  • Cash refunds are issued to the original purchaser with original sales receipt.
  • Refund is issued to the original purchaser on the account to which the item was charged.
  • DO NOT send the item back without letting us know. Please, Contact us we will issue an RMA ( merchandise authorization ) then you'll be able to return the item for a full refund!
  • Buyer is responsible for return shipping cost.

 

Disclaimer for: Digital Products/Downloadable Software

Downloadable Software/Digital Products

Stdwellers  Downloadable Software Policy:

  • All sales of Downloadable Software applications are final.
  • Stdwellers doesn't accept returns of downloadable software.
  • Please verify purchase quantity before proceeding.
  • You may eligible for termination of the license but there will be fees. Please contact us so we can check your order details and let you know the fees.

The software may require you to use a computer or other device meeting minimum system requirements, and you are responsible for ensuring that your computer or device meets Software system requirements prior to purchase. Generally, Software system requirements are available on or from product detail pages. Once you have purchased a downloadable product, we encourage you to download it, if applicable, and to access it promptly to ensure that you have received it. You are responsible for downloading and confirming your ability to access software within thirty (30) days after purchase and bear all risk of loss thereafter, including any loss due to a computer or hard drive crashes. We will usually continue to make purchased software available in the Stdwellers Order History Page for additional activations or copies even after this thirty (30) day period, but we may, from time to time, remove without notice because of the Software provider's licensing restrictions or for other reasons. Stdwellers will not be liable to you if any Software is removed from the Stdwellers Order History Page or otherwise becomes unavailable for additional activation or copies. If you are unable to successfully download or access an Application after having reviewed our online help resources, please contact us customer service.

Digital Delivery Product

Stdwellers  Digital products:

  • All sales of Digital products are final.
  • Newegg doesn't accept returns of digital products.
  • Please verify purchase quantity before proceeding.

All sales of digital products are final. We do not accept returns of digital products. Once you have purchased a Digital products, we encourage you to save the email. Stdwellers will not be liable to you for any stolen or misplaced codes. Codes are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Stdwellers or your Credit Card company. If you are unable to successfully receive your code, please contact our customer service.

 

Jewlery Exchange Policy

  • once you got the item and if size is not fitted, so please contact us as soon as possible.
  • You can return your item for exchange up to 30 days from the date of delivery.Items are accepted in its Original condition with the tags on it.
  • Items are accepted in its Original condition with the tags on it, Unworn, Undamaged, Un-Tempered in any way. buyer will pay return shipping cost,
  • The customer is responsible for return shipping cost.
  • Please DO NOT send the item back without letting us know. Please message us. We will issue an RMA ( merchandise authorization ) then you'll be able to return the item for a full refund!
  • if we don't have that size in stock so we will refund you

 

 NEED HELP?

If you're not satisfied or have a question about your returns, let us know. We work hard to constantly improve our products and service based on customer feedback. Get in touch with us.

 

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