Return / Exchange Policy
MONEY BACK GUARANTEE - SHOP WITH CONFIDENCE
All STdwellers Wedding Bands come with a 30 Day Money Back Guarantee plus a 3 Years Warranty. We’re proud of our products and strive to ensure you are completely satisfied with your order, so if there are any issues, let us know straight away and we’ll look after you.
STdwellers is dedicated to delighting you with your jewelry purchase and our services. Customer satisfaction is our top priority. If you are unsatisfied with your purchase for any reason, you may return your item within 30 days of Purchase. NO QUESTION WILL BE ASKED. Please Contact us to proceed Return.
- Returns and exchanges are permitted within 30 days from the purchase date for jewelry.
- - Jewelry must be in unused Condition with all original certificates and accessories as it was delivered.
- -Item must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions, and warranties, as applicable, must be included with the return or exchange of an item
- Returns not allowed on customized jewelry, special order, and engraved items.
- Cash refunds are issued to the original purchaser with original sales receipt.
- Refund are issued to the original purchaser on the account to which the item was charged.
- DO NOT send the item back without letting us know. Please, Contact us we will issue an RMA ( merchandise authorization ) then you'll be able to return the item for a full refund!
- Buyer is responsible for return shipping cost.
Digital Products Return / Cancel / Exchange Policy ( This Policy is only for Digital products )
- There is no return on digital products such as Microsoft Windows Keys, Download Software etc
- If there is any issue with a license or digital goods, we will replace your license or digital goods free of cost
- No Exchange accept for any digital products
- No order cancellation on digital products
- No refund will be issued on any digital products
- Once the order is placed it can not be canceled or refund due to nature of this digital product.
- once you got the item and if size is not fitted, so please contact us as soon as possible.
- You can return your item for exchange up to 30 days from the date of delivery.Items are accepted in its Original condition with the tags on it.
- Items are accepted in its Original condition with the tags on it, Unworn, Undamaged, Un-Tempered in anyway. buyer will pay return shipping cost,
- The customer is responsible for return shipping cost.
- Please DO NOT send the item back without letting us know. Please message us. We will issue an RMA ( merchandise authorization ) then you'll be able to return the item for a full refund!
- if we don't have that size in stock so we will refund you
If you're not satisfied or have a question about your returns, let us know. We work hard to constantly improve our products and service based on customer feedback. Get in touch with us.